Get Account Information
Mutual fund accountholders can now access their account information through the new Touchstone Investments online account access site. To gain access, you will be required to Register for Online Account Services with your Social Security Number (SSN) or Employer Identification Number (EIN) and account number. Once registered, you can use your User ID to securely sign in to your account.
If you need assistance and would like to speak to a Customer Service Representative, please use our Live Help or call us at 1.866.832.7719 between 8:00 a.m. and 10:00 p.m. ET, Monday through Thursday, between 8:00 a.m. and 6:00 p.m. ET on Friday, and between 9:00 a.m. and 1:00 p.m. ET on Saturday (excluding holidays).
The Western and Southern Life Insurance Company (NAIC code 70483) is domiciled in Cincinnati, Ohio. It is licensed in all states except Alaska, Connecticut, Maine, Massachusetts, New Hampshire, New York, Vermont, and outside the United States.
Western-Southern Life Assurance Company (NAIC code is 92622) is domiciled in Cincinnati, Ohio. It is licensed in all states except Alaska, Maine, New Hampshire, New York, Rhode Island, and outside the United States.
Representatives of the Client Relationship Center who will be discussing mutual funds and variable annuities with you are Licensed Insurance Agents and registered representatives of W&S Brokerage Services, Inc. (member FINRA / SIPC). Representatives who will be discussing life insurance products will be Licensed Insurance Agents.