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Contact Us

The Western and Southern Life Insurance Company (Western & Southern Life) makes it easy for you to stay in touch with us. Wherever you live, if you need information about a Western & Southern insurance or investment product you already own, our home office staff will be happy to assist you. If you live either in a state where we have offices or where we are licensed but have no offices, we will be happy to answer any questions you may have about purchasing our products. Please select an option below for convenient, friendly service and quick answers to your questions.

Your Privacy Matters to Us

Western & Southern Life values and respects your privacy. Please read our Privacy Policy for complete details.

Locate an Office/Agent

Western & Southern Life has office locations in 23 states. Locate a Western & Southern Life office either by ZIP Code or map (by selecting a state), or search for an agent by ZIP Code or agent's last name.

Refer a Friend

Use our easy, quick referral form to have a Western & Southern Life agent contact one of your friends or family members for a confidential, no-obligation consultation.

Request an Appointment

Want to learn more about our products and services? You can easily request an appointment to talk with one of our licensed insurance agents.

My Accounts makes it easy for you to service your own insurance policies and annuity contracts. Through My Accounts, you can not only view specific policy/contract information but also make policy changes, requests, and claims. In addition, you can set up Pre-Authorized Charge (PAC), order replacement payment coupons, download service forms, edit your registration information, and change your user name/password.

Customer Service

You can e-mail, phone, fax, or mail correspondence to our customer service team for fast and friendly answers to your questions.


Contact our Claims Administration for assistance with filing a claim on your Western & Southern Life policy.

Live Help

Chat live with one of our Customer Service Representatives via the Internet for immediate online assistance.


Interested in pursuing career opportunities with us? Learn more about current job openings available at The Western and Southern Life Insurance Company and its parent company, Western & Southern Financial Group.

Pension Risk Transfer

Technical Support

Send an e-mail to our Webmaster for answers to technical questions and help with logging in to access your personal account information.

Send Us Your Feedback

We always appreciate your comments and suggestions. Please share your feedback about the usability of our Web site. Your opinions are important to us so we can serve you better in the future.

†The Western and Southern Life Insurance Company (NAIC code 70483) is domiciled in Cincinnati, Ohio. It is licensed in all states except Alaska, Connecticut, Maine, Massachusetts, New Hampshire, New York, Vermont, and outside the United States.

Western-Southern Life Assurance Company (NAIC code is 92622) is domiciled in Cincinnati, Ohio. It is licensed in all states except Alaska, Maine, New Hampshire, New York, Rhode Island, and outside the United States.

Representatives of the Client Relationship Center who will be discussing mutual funds and variable annuities with you are Licensed Insurance Agents and registered representatives of W&S Brokerage Services, Inc. (member FINRA / SIPC). Representatives who will be discussing life insurance products will be Licensed Insurance Agents.


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Last Updated: 12/14/2017