A Culture of Excellence
Western & Southern Financial Group (Western & Southern) and our family of companies strive to be the absolute best at everything we do in our pursuit of excellence. We understand that providing real value to our customers and keeping them in the forefront of our vision are crucial to our success.
Our Western & Southern Life sales force – the Financial Representatives who work most closely with our customers, the Staff Managers who mentor and coach them, and the Agency Managers responsible for our efficient district office management – is at the core of delivering excellence to our customers through their disciplined work ethic, focus on financial results, teamwork, passion, and loyalty.
Western & Southern's culture is respectful and professional, and we extend our commitment to excellence to both customers and associates alike. Loyalty is a reflection of our integrity and the way we build relationships at Western & Southern Life.
Loyalty to Our Customers and Our Associates
The importance of loyalty has become increasingly clear during the economic challenges of the past few years. At Western & Southern Financial Group, loyalty has been and will continue to be one of the foundational values of our culture.
Doing Business Right
In a world where the search for "easy winnings" has lured companies away from sound business practices, we remain steadfast in our focus on doing business right – running the numbers and ensuring the decisions we make bode well today and into the future. This enables us to be loyal to our customers and make good on our commitments to them.
And the result of doing business right, holding our associates and community close, is a financial services company that is solidly built on the hard work and dedication of our associates, the commitment to our customers, and the appreciation of our community. The way we do business is the reason for our financial strength.
All businesses value the loyalty of their various constituencies. At Western & Southern, we understand that the best way to get loyalty is to give loyalty.