WSLife.com believes in providing safe and secure online access. We follow standard Internet security guidelines so you can view your account information safely. At WSLife.com, we never transmit private information to you by e-mail. However, you can be assured that your communication with us through the forms on the Request an Appointment, Customer Service, Claims, My Accounts and Technical Support pages are secure.
Our site is designed to deliver your account information on Firefox, version 3.0 and higher, and Internet Explorer, version 7.0 and higher, Web browsers. We store all information you provide on secure servers and encrypt your account information with SSL technology. SSL protects your information from being intercepted and used by someone else. Logging into the account area of our site requires a personal account number and a password that you select. Only you have access to these password-protected areas. We recommend that you change your password periodically and always keep it in a safe place.
You’ll know you’re in a secure area of our site when you see a closed-lock or unbroken-key icon in the corner of your browser window. We maintain the secure connection until you finish viewing your account information. When you finish accessing your WSLife.com account, be sure to log off and close your browser window to prevent someone else from accessing your account and viewing your personal information. This is especially important if you are using a computer that others can access – like one in a computer lab, shared office space, or library.
WSLife.com will never ask you for your password in an unsolicited phone call or e-mail.
When you access your account information online, you can be assured that the information you receive is in its originally sent state and that no modifications (additions, deletions, or changes) were made to the information while in transit between computers. Content integrity is ensured through the use of encryption.
Data Loss Prevention
We follow Data Loss Prevention (DLP) standards and best practices to protect business-sensitive data from inappropriate disclosure. Business-sensitive data includes customer, associate, and related data that includes name, date of birth, Social Security Number, credit card information, medical information, and policy or contract numbers. Anything that can be used to identify a person (or identify a person as a customer) is confidential. Business-sensitive data also includes company financial data and intellectual property.
We monitor data coming in and going out across our border with the Internet. We monitor e-mail, browser sessions, instant messaging, file transfer, and other traffic to manage and remediate inappropriate data movement.
All laptops and USB thumb drives issued to employees are encrypted to safeguard data in the event the hardware is stolen.
All associates receive training in how to keep business-sensitive data secure when using any electronic transmission protocol.
While we employ technologies and reasonable precautions to protect customer data and provide security, we do not guarantee that Internet transmissions are secure.