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Awards & Recognition

Our family of companies has received awards and recognitions for being a top workplace and creating a winning culture that engages our associates to achieve their best, supporting the military community and developing a top call center to deliver world-class customer service. Discover what differentiates Western & Southern in the business of financial services. We celebrate these recognitions and accomplishments along with you — our policyholders, customers, clients and associates — because you are the foundation of our success.
Fortune 500 2023

Ranked Number 314 on Fortune 500® List

In 2023, Western & Southern ranked 314 on the Fortune1 500® list. This ranking is based on revenue alone, but it is a ratification of our efforts to grow our business. More important to the long-term stability of our business is our financial strength, which continues to be outstanding. We remain one of the strongest life insurance groups in the world. 
The American Opportunity Index Award badge

Top 100 in the American Opportunity Index

Western & Southern ranked No. 29 in the American Opportunity Index (AOI). AOI measured 396 Fortune 500 companies over five years and ranked them based on how well they maximize their internal talent to drive business performance and individual employee growth. Companies were evaluated on five metrics – hiring, pay, promotion, parity and culture. Western & Southern was ranked No. 2 among all insurance companies and No. 3 within the financial services industry nationally.
Training Apex Awards badge

Talent Development Team Named Top Learning & Development Program

At Western & Southern, we are dedicated to the professional development of our associates. Training magazine’s top award winners are the organizations with the most successful learning and development programs in the world. We ranked No. 51 out of 95 companies.
Military Friendly Top 10 Employer and Top 10 Spouse Employer Award badges

Western & Southern Life Named Military Friendly® Employer

Committed to supporting our military community, Western & Southern Life has been designated a 2024 Top 10 Military Friendly® Employer and 2024 Top 10 Military Friendly® Spouse Employer by VIQTORY Media, publisher of G.I. Jobs® and Military Spouse Magazine.
Best's Review Standing the Test of Time Rated A or Higher for 75 Years

Standing the Test of Time Among Life & Health Insurers

Western & Southern Life and Columbus Life were both included in Best's Review magazine's 2023 "Standing the Test of Time" list for maintaining a Best's Credit Rating of A or higher for 75 years or more. Lafayette Life has also maintained a Best's Credit Rating of A or higher for 50 years.
©A.M.Best – used with permission.

Talent Development Team Received ATD BEST Award

Western & Southern and its Talent Development team were among only 65 organizations in the world to win the 2023 ATD BEST Award. The team ranked No. 12. The award recognizes organizations that demonstrate enterprise wide success as a result of associate talent development.

Forbes' America's Best Employers by State List

Forbes listed Western & Southern one of America’s Best Employers by State. Forbes partnered with market research firm Statista to compile the list after anonymously surveying 70,000 workers from businesses with 500 employees or more. Best Employers by State aims to highlight how companies act and are perceived throughout the country.

A+ Rating From Better Business Bureau

Western & Southern has an A+ rating from the Better Business Bureau (BBB). The rating demonstrates how we are likely to interact with our customers. We earn your trust by operating with integrity, making sensible decisions, and faithfully honoring our promises today, tomorrow and always.

Fort Washington Named Best Place to Work in Money Management

Fort Washington Investment Advisors, Inc. made its ninth appearance on the annual Best Places to Work in Money Management by Pensions & Investments. We were named to the 2023 list for our efforts to create a winning culture that supports employees and fosters their best work.

Stevie® Awards for Sales & Customer Service

Committed to putting our customers first, Western & Southern Life was awarded the 2023 Gold Stevie Award for Young Customer Service Professional of the Year – Financial Services Industries and 2023 Silver Stevie Award for Customer Service Team of the Year – Recovery Situation – Financial Services Industries.

DALBAR Top Call Centers

DALBAR, a leading financial services market research firm, has ranked Western & Southern Life fifth among top call centers, recognizing the customer-focused service of our Client Relationship Center (CRC) Service and Agency Operations Support (AOS) teams. This marks the fifth consecutive year that the call center has ranked in the top five.

Past Awards

Confirmit ACE Award
 Western & Southern won the 2021 Confirmit Achievement in Customer Excellence (ACE) award for our Heart of the Customer program for the third year in a row. This achievement recognizes Western & Southern for our customer experience strategy that focuses on listening to customers and using those insights to continuously enhance experiences.

Henley Forum Award
 Western & Southern was presented with the overall award in the category of “advancing knowledge and organizational learning” for our Knowledge Services program at England’s prestigious Henley Forum Awards in 2020. This recognition reflects the importance our company places on the growth and development of our associates and the investment it continues to make in talent-related services and offerings.

NAIOP Deal Maker Award
 Western & Southern’s lease of seven floors at Columbia Plaza was recognized by the Cincinnati/Northern Kentucky chapter of NAIOP as Office Deal of the Year for 2019. NAIOP is the leading organization for developers, owners, investors, and related professionals in commercial real estate.

IMPORTANT DISCLOSURES
1 From Fortune ©2023 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune 500 are registered trademarks of Fortune Media IP Limited and are used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse the products or services of, Western & Southern Financial Group.