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The Customer Respect Group is an international research and consulting firm that focuses on how corporations treat and respect their online customers. The CRI – which is comprised of five sub-indexes, 50 visitor benefit statements, and 200 objectively measured criteria – is designed to identify best practices, online trends, common practices, and developments within the commercial Web environment. The Customer Respect Group reviews more than 300 Web sites annually across multiple industries. This collective and continuously-updated knowledgebase provides both an objective cross-industry benchmark and a unique insight into current and future online requirements as functionality migrates across industries at a pace driven by customer expectations.  Western & Southern Life's Field Training and Development Team Named Among Global Training Elite Training magazine has ranked Western & Southern Life's field training and development program No. 115 in its 2010 Training Top 125 list of companies. Judging criteria for this award included training tied to business objectives, employee turnover and retention, leadership development, and evaluation procedures. "This recognition is another affirmation of the value we place on preparing our sales force to deliver outstanding service to our customers," explained Bryan C. Dunn, president of Western & Southern Life’s Agency Group. "The combination of Western & Southern Financial Group’s world-class financial strength and our quality field training helped us achieve a 31 percent increase in the number of life policies sold in 2009 as compared to 2008." Training is a professional development magazine that advocates training and workforce development as a business tool. Read the complete news release. DALBAR Ranks WSLife.com No. 12 for 3Q09 For the third quarter of 2009, DALBAR ranked WSLife.com No. 12 among the top 25 Web-based technology firms within the insurance, annuity, and mutual funds industry. DALBAR develops standards for, and provides research, ratings, and rankings of intangible factors to the mutual fund, broker/dealer, discount brokerage, life insurance, and banking industries. Western & Southern Earns Its Best Ranking Ever Among Fortune 500 For the sixth consecutive year, Western & Southern Financial Group (Western & Southern) is listed among the top 500 companies in the United States. Fortune magazine’s latest ranking of the largest U.S. companies lists Western & Southern at No. 441, its best ranking ever and up 39 places over 2008. Fortune magazine's annual ranking is based on revenue as reported in financial statements for the previous year. With $5.392 billion in revenue in 2008, Western & Southern is ranked No. 7 among mutual insurance (life, health) companies and No. 14 among the combined mutual and stock insurance (life, health) companies. Western & Southern is one of only five companies with headquarters in Cincinnati that made the Fortune 500 listing in 2009. In addition, Western & Southern is one of nine companies from the Greater Cincinnati region (includes Northern Kentucky and West Chester) and one of 27 Ohio companies to make this year’s list. The Western and Southern Life Insurance Company Named One of Ward's 50 Top-Performing Insurance Companies Western & Southern Life was named to the prestigious Ward’s 50 list for the 16th year in a row. Compiled by the Ward Group, the list includes the 50 top financial performers from among the more than 800 life and health insurance companies domiciled in the United States. Ward Group is an operational consulting firm and leading provider of insurance industry benchmarking and best practices services. To make the list, companies must exceed threshold levels established by Ward’s for surplus and premiums, adjusted net income, risk-based capital ratio, and compound annual growth in premiums. In addition to passing these tests, Ward’s 50 companies must rank near the top on several financial performance measures (averaged over the past five years). These measures include return on average equity, return on average assets, return on total revenue, growth in revenue, and growth in surplus. Capital Analysts, Inc., Continues to Rank Among Top 50 Broker-Dealers by Investment News The Independent Broker/Dealer Survey in Investment News listed Capital Analysts, Inc. (CAI), in the Top 50 broker-dealers in three categories. CAI was No. 45 among advisors producing over $100,000. They ranked at No. 18 for fee revenue and No. 36 for gross revenue, based on year-end 2007 figures. |
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| Updated 2/23/2010 |
WSLife.com Again Earns The Customer Respect Group's No. 1 Ranking in the Life Insurance Industry 
